"Using the trade-in widget, our customers can instantly see their trade-in value online, and with a free shipping label, send it to us for free for sale. The cooperation with Reusely has been very good. They respond quickly to problems and think along with our needs."
Bob van Assouw,
Team Lead Recommerce of Kamera Express
"Using the trade-in widget, our customers can instantly see their trade-in value online, and with a free shipping label, send it to us for free for sale. The cooperation with Reusely has been very good. They respond quickly to problems and think along with our needs."
Bob van Assouw,
Team Lead Recommerce of Kamera Express
"Using the trade-in widget, our customers can instantly see their trade-in value online, and with a free shipping label, send it to us for free for sale. The cooperation with Reusely has been very good. They respond quickly to problems and think along with our needs."
Bob van Assouw,
Team Lead Recommerce of Kamera Express
When your business spans dozens of locations, making things simple isn’t just a convenience—it’s a competitive advantage.
When your business spans dozens of locations, making things simple isn’t just a convenience—it’s a competitive advantage.
When your business spans dozens of locations, making things simple isn’t just a convenience—it’s a competitive advantage.
For Kamera Express, processing tens of thousands of trade-in requests every year had become a bottleneck, overwhelming staff with a constant flow of emails and manual valuations. The process slowed growth, drained resources, and made it hard to keep up with customer expectations.
For Kamera Express, processing tens of thousands of trade-in requests every year had become a bottleneck, overwhelming staff with a constant flow of emails and manual valuations. The process slowed growth, drained resources, and made it hard to keep up with customer expectations.
For Kamera Express, processing tens of thousands of trade-in requests every year had become a bottleneck, overwhelming staff with a constant flow of emails and manual valuations. The process slowed growth, drained resources, and made it hard to keep up with customer expectations.
About Kamera Express
Kamera Express is a leading photo and video equipment retailer with 35 stores and multiple online shops across Western Europe. Known for its expert advice and wide selection, the company helps photographers and videographers—whether pro or hobbyist—upgrade gear quickly and confidently through a streamlined trade-in program.
About Kamera Express
Kamera Express is a leading photo and video equipment retailer with 35 stores and multiple online shops across Western Europe. Known for its expert advice and wide selection, the company helps photographers and videographers—whether pro or hobbyist—upgrade gear quickly and confidently through a streamlined trade-in program.
About Kamera Express
Kamera Express is a leading photo and video equipment retailer with 35 stores and multiple online shops across Western Europe. Known for its expert advice and wide selection, the company helps photographers and videographers—whether pro or hobbyist—upgrade gear quickly and confidently through a streamlined trade-in program.
Challenge
Before Reusely, trade-in requests came in by email, one after another, from customers looking to upgrade their cameras and lenses. Employees had to respond to each inquiry, assign values, and coordinate shipping—an approach that simply couldn’t keep up with demand across so many stores and websites.
Challenge
Before Reusely, trade-in requests came in by email, one after another, from customers looking to upgrade their cameras and lenses. Employees had to respond to each inquiry, assign values, and coordinate shipping—an approach that simply couldn’t keep up with demand across so many stores and websites.
Challenge
Before Reusely, trade-in requests came in by email, one after another, from customers looking to upgrade their cameras and lenses. Employees had to respond to each inquiry, assign values, and coordinate shipping—an approach that simply couldn’t keep up with demand across so many stores and websites.
Solution
Kamera Express turned to Reusely to modernize and automate their trade-in workflow. With Reusely’s buyback widget, customers could instantly check the value of their gear online—no emails, no waiting. Once they accepted the offer, the platform automatically generated a free shipping label, creating a fully self-service process. Today, a single team member manages the trade-in pricing database, while the platform handles the rest—valuation, communication, and logistics—saving countless hours across the company. Kamera Express partnered with Reusely to modernize their trade-in experience from start to finish. Now, customers can instantly check the value of their gear online, get an immediate offer, and receive a prepaid shipping label in seconds. This fully automated, self-service process means no more waiting for email replies and no more logistical headaches for staff.
Solution
Kamera Express turned to Reusely to modernize and automate their trade-in workflow. With Reusely’s buyback widget, customers could instantly check the value of their gear online—no emails, no waiting. Once they accepted the offer, the platform automatically generated a free shipping label, creating a fully self-service process. Today, a single team member manages the trade-in pricing database, while the platform handles the rest—valuation, communication, and logistics—saving countless hours across the company. Kamera Express partnered with Reusely to modernize their trade-in experience from start to finish. Now, customers can instantly check the value of their gear online, get an immediate offer, and receive a prepaid shipping label in seconds. This fully automated, self-service process means no more waiting for email replies and no more logistical headaches for staff.
Solution
Kamera Express turned to Reusely to modernize and automate their trade-in workflow. With Reusely’s buyback widget, customers could instantly check the value of their gear online—no emails, no waiting. Once they accepted the offer, the platform automatically generated a free shipping label, creating a fully self-service process. Today, a single team member manages the trade-in pricing database, while the platform handles the rest—valuation, communication, and logistics—saving countless hours across the company. Kamera Express partnered with Reusely to modernize their trade-in experience from start to finish. Now, customers can instantly check the value of their gear online, get an immediate offer, and receive a prepaid shipping label in seconds. This fully automated, self-service process means no more waiting for email replies and no more logistical headaches for staff.
Results
By partnering with Reusely, Kamera Express achieved:
Drastic reduction in manual email handling, freeing up internal resources
Instant online valuations, improving customer satisfaction and conversion
Automated shipping label generation, simplifying logistics
Streamlined pricing management, now maintained by just one team member
Responsive, solution-oriented support from Reusely's team
Results
By partnering with Reusely, Kamera Express achieved:
Drastic reduction in manual email handling, freeing up internal resources
Instant online valuations, improving customer satisfaction and conversion
Automated shipping label generation, simplifying logistics
Streamlined pricing management, now maintained by just one team member
Responsive, solution-oriented support from Reusely's team
Results
By partnering with Reusely, Kamera Express achieved:
Drastic reduction in manual email handling, freeing up internal resources
Instant online valuations, improving customer satisfaction and conversion
Automated shipping label generation, simplifying logistics
Streamlined pricing management, now maintained by just one team member
Responsive, solution-oriented support from Reusely's team
