Internal Notes Confirmation for Buyback Status Changes
Emier Abdul Fiqih
May 6, 2025
To help your team avoid missing critical internal notes during buyback processing, we’ve introduced a new confirmation step — but only when internal notes are present — while marking offers as Payment Ready or Completed.
How It Works
When internal notes exist on an offer, a warning pop-up appears before updating the status.
The pop-up displays the full internal notes and prompts you to review them before continuing.
You must actively choose between:
✅ Proceed (on the left): Confirms the notes have been reviewed and continues the status update.
❌ Cancel (on the right): Closes the pop-up and returns to the Offer Details page.
If no internal notes are present, no pop-up appears — the workflow stays uninterrupted.
Why This Matters
Ensures important information is seen before processing key actions.
Prevents missed instructions during staff handoffs.
Encourages intentional, informed decisions when updating offer statuses.
Promotes smoother operations across teams working on buybacks.
This update brings peace of mind to your teams handling buybacks and supports smoother operations across multiple staff members.
