👑 UX Crown & Downgrade Warning for Unpaid Billing and Canceled Plans

Althaaf Rachman Hafidz

Jul 28, 2025

✨ What’s New

We’ve added a new downgrade warning on the Unpaid Billing and Subscription Canceled pages—helping users clearly understand what they’ll lose when switching plans.

🛠️ Key Feature

👑 UX Crown for Pro Features (Trial Mode Only)
When a user is in trial mode, Pro-only features in the downgrade pop-up are now marked with a UX crown icon.
This helps users visually identify which features are exclusive to the Pro plan and reinforces their value before the trial ends or the downgrade is confirmed.

⚠️ Downgrade Warning Pop-up
IA confirmation pop-up now appears in the following scenarios:

  • When a user downgrades even during an active subscription.

  • When a user’s subscription is canceled or billing is unpaid.

The pop-up lists the Pro features the user will lose, helping them make informed decisions before confirming the downgrade..

✅ Why This Matters

🧭 Prevents confusion about lost access
📉 Reduces unnecessary support requests
📊 Helps users understand feature differences between plans

💡 Where You’ll See It

  • NavBar

  • Plan & Billing Page

  • Plan & Billing Subscription → Plan Downgrade to Starter