🚀 New Feature: Add New Templates – In-Store & Mail-In Accepted Offer Text Info

Althaaf Rachman Hafidz

May 23, 2025

You asked, we delivered. Now you can customize the confirmation messages your customers see right after they accept an offer—whether it’s In-Store or Mail-In.

What’s New?

  • 🏬 In-Store Accepted Offer Text Info

  • 📦 Mail-In Accepted Offer Text Info

  • Both are fully editable templates, right from your Customer Portal settings

  • Add helpful info, friendly instructions, or just a warm thank-you message 💬

  • Use smart shortcodes to auto-fill details like phone numbers, emails, and customer address


Why You’ll Love It:

No more bland messages. Make it personal, branded, and helpful—your way.

📋 Where to Find It

Head to Customer Portal Settings and look for:

  • Mail-In Accepted Offer Text

  • In-Store Accepted Offer Text

You can edit, preview, and save your new messages right there. 🛠️

🤖 Tokens That Do the Work for You

Pop in one of these and we’ll do the rest:

These little tokens pull in real data automatically:

  • {:company-phone} – Your business phone

  • {:location-phone} – Store location phone

  • {:company-email} – Default sender email

  • {:location-email} – Store email address

  • {:customer-address} – Customer’s offer address